A- Terms of Use:

  1. All digital images are well selected to view clarity and colors as much as possible. Thus, if any image seemed different on a particular monitor this is subjective to screen size, colors or system; we are not responsible for such an issue. The products also may appear larger or smaller than their actual size and some photographs have been deliberately enlarged to demonstrate details.
  2. Taiba.ae does not guarantee that information displayed on this web site is 100% accurate or free of error. Taiba is reserves the right to correct the errors or modify and update the information at any time, without prior notice.
  3. The weight & Gold karat attributes in our catalog may not be 100% accurate and weight may vary up to 10%, as every product may slightly varies during manufacturing processes, because every order is manufactured for the customer.
  4. Prices displayed on the website are in AED.
  5. The price of any product consists of : the value of gold and CZ stones, the manufacturing cost, the design and the bank charges. Prices are subject to change upon change of gold price; however, the costumer is subject to pay the price indicated in the final shopping basket. Any product in this site weight may varies 10% , more or less in product weight value is not subject to refunds.

B- Return Policy

Note: This policy is only made for online orders, and will not apply in Taiba jewelry main stores and retail shops and outlets.

We do not accept returns for international orders unless you have enough reason for returning the order.

In order to return any order you must consider the following points:

  1. You will have to mention a good reason for return within maximum of 7 days of receiving the goods.
  2. Shipping & other import tax fees are totally not refundable.
  3. Any usage / missing / damaged return goods will be not acceptable.

If you have any question return policy please Contact us.


C- Delivery & shipping:

  1. All product jewelry orders will usually be shipped to you within 5 -20 working days, depending on the product availability in the stock.
  2. We will send you the shipping reference number once we deliver the item.
  3. Taiba is not responsible for any additional charge corresponds to the import taxes laid out in each country’s current legislation.
  4. Taiba will not be responsible If you have given us the wrong shipping address, or If someone else receive your product or steal it during collection.

Tax and custom clearance:

You must keep in mind that you may have to pay some custom taxes in your country, OUR SHIPPING CHARGES ARE EXCLUDED FROM ANY TAX BILL YOU MAY GET FOR GOLD CLEARANCE. The value of shipment will reflect the total amount you have to pay in your country to clear the items.


D- Payment options:

1- Pricing & payment:

  • The prices listed in Taiba.ae jewelry store are all in AED currency.
  • Prices are subject to change upon change of gold price; however, the costumer is subject to pay the price indicated in the final shopping basket.
  • Any product in this site weight may varies 10% more or less in product weight value mentioned in product description pages.

2- Bank transfers:

Gold is a precious metal and is a high value product .Therefore, we do not accept credit-card payments due to the high risk of fraud involved in this business.

For international orders we only accept wire/Bank transfer to ( Taiba gold & jewelry bank account) which will be emailed to you after placing orders.

If you have already paid for an order, please make sure you send a copy the bank transfer slip via the following email: pr@taiba.ae, and mention your order number in the same email.


E- Our location is:

USE LOCATION


F- Working hours:

9am – 9pm (Fridays Off)


G- Privacy Policy:

  1. According to our customer satisfaction policy, Taiba.ae web-site is a well secured page in terms of costumer’s registration and payment options. Neither our staff nor anyone else can view or record your payment / order information.
  2. Our goal is to provide you with the best shopping experience possible. Privacy is very important to us. We assure our customers that their information will not be viewed, distributed, sold or sent to any other 3 rd party. We will only use your registry information for our marketing researches, to satisfy your needs.

H- Contact Us:

Taiba Dubai gold jewelry online store office is located in Dubai, United Arab Emirates. The best way you can contact us is through the email: pr@taiba.ae

Showroom address:

Taiba for gold & jewelry trading. M – Gold Center, Gold Souk, Dubai P.O.BOX: 41001 Dubai U.A.E.

Working hours:

9am – 9pm (Fridays Off)


I- Website copyright ©:

© images and text content placed on taiba.ae website are protected by international laws. Copyright Taiba.ae. All rights reserved. If you have any comment / query / complain please do not hesitate to contact us.


J- Wholesale Regards:

We would like to inform our valuable customers that all prices on the website are discounted prices; however we do sometimes offer package discounts and wholesale quantity discounts based on the quantity and relationship we have with the customer. If you have any request please do not hesitate to contact us at any time.